Refund policy

 

We want you to feel confident in every purchase.

If something is not right, we are here to make it right.

Return Window:
You may return your item within 30 days from the date of delivery.

Condition Requirements:
To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.

How to Start a Return:
To initiate a return, please contact us at info@fleet-hero.com. Our team will guide you through the next steps.

Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or an error was made on our side.

Refunds:
Once your return is received and inspected, your refund will be issued to the original payment method within 15 business days.

Restocking Fee:
A 15% restocking fee may apply on selected items.